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Privacy Policy

Taller Telar

Identity and Address of the Responsible Party

Taller Telar, with its address in Col. Americana cp. 44160, is responsible for the processing of your personal data, based on the Federal Law for the Protection of Personal Data Held by Private Parties and its Regulations.

Personal Data we Collect

For the purposes indicated in this Privacy Notice, the Company may collect the following personal data:

  • Identification and Contact Data: Full name, email address, landline or mobile phone number, delivery address, and/or tax address.
  • Financial and Transactional Data: Information related to payment methods, purchase history, and billing data (including the RFC/tax ID).
  • Electronic Usage Data: IP address, browser type, operating system, online purchase preferences, and browsing data (through cookies and other technologies).

Taller Telar does not collect sensitive personal data.


Purposes of Data Processing

The processing of your personal data has the following purposes:

Primary Purposes (Necessary for Service Provision)

  • To process, verify, validate, quote, and deliver rug orders to the customer's address.
  • To carry out the corresponding billing for your purchase, in accordance with current tax legislation.
  • To manage payment and collection operations.
  • To address and follow up on customer service requests, warranties, and product returns.
  • To comply with the legal and regulatory obligations applicable to the sale of our products.

Secondary Purposes

  • To send promotional information, offers, news, and advertising from Taller Telar (direct marketing), upon obtaining your express consent.
  • To conduct service quality surveys and market research to evaluate and improve our products.
  • To personalize your browsing and purchasing experience on our website.


Transfer of Personal Data

Your personal data may be transferred to the following third parties, national or foreign, without requiring your consent for the purposes listed below, as these are exceptions to the law:

Recipient of the Transfer

Purpose of the Transfer


Courier and Logistics Service Providers

To carry out the physical delivery of the rugs to your address.


Payment Processors and Banking Institutions

Management and verification of financial transactions for the purchase.


Competent Authorities

Compliance with legal requirements, court orders, or acts of authority.


ARCO Rights

You have the right to exercise your rights of Access, Rectification, Cancellation, and Opposition (ARCO Rights) regarding the processing of your data, as well as to revoke the consent you have given us.

To exercise any of these rights, you must send a written request to the email address info@tallertelar.com, which must contain the following information:

  1. Full name of the data subject.
  2. Document proving your identity (copy of official identification).
  3. Clear and precise description of the personal data regarding which you seek to exercise the ARCO right or revoke consent.
  4. Any other element or document that facilitates the location of your personal data.


Contact

If you have any questions or comments about this Privacy Notice or about the handling of your personal data, please contact us through:​

  • Email: info@tallertelar.com


Security Measures

The Company has implemented administrative, technical, and physical security measures to protect your personal data against damage, loss, alteration, destruction, or unauthorized use, access, or processing.

In the event of a security breach that significantly affects your personal data, the Company commits to immediately notify you of the event, in accordance with the provisions of Article 20 of the LFPDPPP, so that you may take the corresponding preventive measures.


Changes to the Privacy Notice

This Privacy Notice may undergo modifications. We commit to keeping you informed through:

  • This Privacy Notice may undergo modifications. We commit to keeping you informed through: https://www.tallertelar.com/
  • Sending an email to the last address you provided us.